UPH Meriter Logo

Volunteers play a key role in enhancing the patient and visitor experience at UnityPoint Health - Meriter. If giving back to our community in a healthcare setting interests you; we encourage you to explore the numerous volunteer opportunities available for you.

Meeting the needs of our patients and visitors is the lens we use to shape our programs and their specific requirements. Our staff makes a significant investment to ensure you are prepared for a future volunteer role. We appreciate your desire to serve. Your experience is important; therefore, we want to make sure this is the right place and the right time for you to volunteer. Before getting started, please take a moment to review the How do I become a volunteer? section.

 

How do I become a volunteer?

  • How do I become a volunteer?

    Who can apply?

    • Teens, 14 - 17, limited roles
    • Adults, 18+

     

    When can I apply?

    Application Windows:

    • Spring 2024: 12/1/23 - 1/1/24
    • Summer Intensive 2024: 4/1/24 - 4/28/24
    • Fall 2024: 7/15/24 - 8/16/24
    • Spring 2025: 12/2/24 - 1/1/25
    • Summer Intensive 2025: 4/1/25 - 4/28/25
    • Fall 2025: 7/14/25 - 8/15/25

     

    What is the time commitment?

    • Onboarding
      • This process can take up to 2 months to complete.
      • Onboarding happens Monday - Friday 7:30am - 4:00pm.
        • Due to the multiple departments involved in onboarding, if you are unable to attend onboarding appointments during the weekdays, we are unable to onboard you as a volunteer.
      • Volunteer Role
        • Time commitments vary based on the role. As a volunteer you must be able to:
          • Volunteer once a week for 2 - 4 hours, unless otherwise noted in your service description.
          • Serve a minimum of 60 hours; unless your role requires more extensive training, then it is a 120-hour minimum commitment.
        • Looking for a shorter commitment?
          • Summer intensive roles:
            • 12 weeks during the summer
            • 2 shifts per week
            • Each shift is 2 - 4 hours, unless otherwise noted.
            • Must be able to complete 10 out of 12 weeks during the summer for a total of 20 shifts.
          • Leave of Absence (LOA)
            • Once you have completed the minimum requirement for your role, you are able to take a leave of absence ranging from one month to one year.
              • Due to the needs of our programs, if you take a LOA, we are unable to hold your shift and upon return you will be placed as a substitute unless a regular shift is available.
              • If you are unable to return after a year, you will be inactivated and will need to reapply should you desire to return to volunteering.

     

    What is the process to become a volunteer?

    Our onboarding process is comprised of many parts. This is to ensure the health and safety of our patients and visitors.

     

    Onboarding

     

    Apply

    • You will be asked to create a username and password to begin the application.
    • Our application typically takes 10 - 15 minutes to complete.
    • You can only apply during open application windows as noted above.
    • Click here to start your application.

     

    Interview & Role Selection (Interviews take place Monday - Friday 7:30am - 2:30pm)

    • Once your application is received, an email to schedule your 30-minute interview will be sent to you. You can choose to complete your interview via Teams or in person. This allows us to get to know your interests, skills, and availability to match you with a role.
    • At the end of this interview, you will be selecting the shift for your role. Please know your schedule to ensure this can be completed in a timely manner.
    • If you want to become a crafter in addition to your onsite role see How do I become a crafter?

     

    Attend Orientation (Orientations take place Monday - Friday 7:30am - 4:00pm)

    • Orientation is an in person half day session, that includes policies, procedures, paperwork, facility tour, and badge photo.
      • You will need to bring the following:
        • One form of identification (License, School ID, or Passport)
        • Social Security Card
      • Proof of immunizations. No exemptions are accepted for volunteer roles.
        • Covid Vaccine: Initial series or one of the Fall 2023 Boosters (Comirnaty or SpikeVax)
        • Flu Shot (only needed during Flu season)
        • Tdap (Tetanus, Diphtheria, Pertussis)
        • MMR (Measles, Mumps, Rubella)
        • Hepatitis B
        • Varicella
      • Attend Health Screening Appointment
        • You will complete a TB test done via bloodwork.
        • You will need to bring proof of the immunizations above.
      • Schedule Training Shifts
        • Training shifts ensure that you are comfortable with your role as a volunteer and vary in the number required.
  • What are the Annual Requirements for volunteers?

    To maintain compliance all volunteers are required to complete the following every October regardless of when you onboard :

    • Annual Education (All volunteers)
      • This is a mandatory, one hour training that DNV, our accrediting partner, requires that we provide.
      • This includes a knowledge check.
      • Training hours are given for attending.
      • Any volunteer unable to complete this requirement by the deadline will be inactivated.
    • TB/Flu requirements (Patient Contact volunteers)
      • If you volunteer onsite at Meriter, in our clinics, at CAP, or NewStart, you are required to complete the following:
        • TB Screening Questionnaire
        • This is a questionnaire, not a second TB test.
        • Employee Health Services will notify you if a test is needed.
        • Any volunteer unable to complete this requirement by the deadline will be inactivated.
      • Submit proof of Flu Shot
        • Any volunteer unable to complete this requirement by the deadline will be inactivated.

     

  • How do I volunteer in the NICU?

    We require anyone interested in volunteering in the Neonatal Intensive Care Unit (NICU) to serve in a different volunteer capacity for a minimum of 60 hours prior to transferring. Please see our list of other opportunities.

    We do not maintain a waitlist for the NICU.

    When a shift becomes available it is offered to all current volunteers who may want to transfer. Due to the extensive training required to volunteer in the NICU most volunteers spend one to eight years in this role. This means that open shifts in the NICU are limited.

  • How do I become a crafter?

    Who can apply?

    • Anyone, there is no age requirement to be a crafter.

     

    When can I apply?

    • Our crafters can apply at any time. For the online application click here. Paper copies are available in our office if desired.

     

    What is the time commitment?

    • We ask for a minimum of one drop off per month.

     

    What is the process to become a crafter?

    • Apply
    • Attend Orientation
      • We offer 30-to-90-minute sessions which include:
        • Pattern Review
        • Sample Feedback
        • Supplies
    • Submit proof of Covid Vaccine: Initial series or one of the Fall 2023 Boosters (Comirnaty or SpikeVax)
  • What are the Annual Requirements for crafters?

    To maintain compliance all volunteers are required to complete the following every October regardless of when you onboard :

    • Annual Education (All volunteers)
      • This is a mandatory, one hour training that DNV, our accrediting partner, requires that we provide.
      • This includes a knowledge check.
      • Training hours are given for attending.
      • Any volunteer unable to complete this requirement by the deadline will be inactivated.
    • Crafters are not required to complete the TB/Flu requirements.
  • How do I schedule a Shadow Opportunity?

    Thank you for your interest in shadowing at UnityPoint Health-Meriter (UPH - Meriter). Opportunities remain limited for shadowing. UPH - Meriter allows purposeful observation/shadowing for specific experiences defined by our leadership. Shadowing is allowed for training, fulfilling a recommendation for acceptance into a graduate program, and for UPH-Meriter employees/volunteers applying to a healthcare program.

    Please contact our Medical Education Team at msn_medicaleducation@unitypoint.org for further information.

  • How do I contact Volunteer Services?


    Phone Email Office Hours Office Location
    608-417-6257 MSN_Volunteer@unitypoint.org Monday - Friday
    8:00am - 3:30pm
    202 S. Park Street
    Madison, WI 53715